There are certain amenities hotel guests expect beyond free Wi-Fi and a continental breakfast. Particularly in the U.S., society has placed a higher priority on leading a more health-conscious ...
With so much focus on wellness options within a hotel and the guests’ quality-of-life benefits, it’s easy to overlook one of the most critical elements: the staff. A happy and healthy staff will ...
Why should someone with disabilities encounter unnecessary difficulties during their stay at a hotel they paid for? They shouldn’t. In the hospitality industry, being inhospitable isn’t an option.
There’s an interesting dichotomy when it comes to the experience you’re trying to offer guests at your hotel.
Hotel guests today want to experience the best of many different worlds. Hotel guests of tomorrow will still want the same experience. Future guests, however, will want even more streamlined and ...
One of the biggest misconceptions about creative people is that they always wake up feeling compelled to create. The truth is that this skillset is often blocked by external pressures and an ...
“Anytime that you can make a guest feel like a place that they are staying in is specifically tailored to them, that spells success," says Miguel Baeza, partner at hospitality design firm Hirsch ...
How your hotel furniture is manufactured can affect not only your bottom line, but also the health and safety of those who use it.
Some people just don’t want to sweat it up in a hotel fitness room, no matter how nice or closeby the accommodations are. They have varying reasons why:
The average hotel room is about 325 square feet. That doesn’t leave much space once you’ve packed it with the typical hospitality necessities: