The process of manufacturing casegoods from start to finish is like a ballet when you look behind the curtain -- carefully orchestrated with a lot of moving parts, producing a beautiful end result.
When looking at the casegood produced, it can be easy to forget all of the steps that were accomplished to get there.
We’ve detailed each step that we go through to make hotel casegoods a reality.
The 12 Steps of Hotel Casegoods Manufacturing
As a hotel owner or procurement official, some of these steps will be familiar to you. But, some of what goes into producing your final casegood may be a surprise!
1.Lunch & Learn
There is only so much you can learn about a company via their website, word-of-mouth, videos or social media. Sitting down, face-to-face, in order to make sure that our prospective clients have a grasp on who we are as a company, and what our vision is for their project.
This also enables us to answer any questions asked about the project, our capabilities, scope, and other questions in person -- further enabling a connection between our team and our potential clients.
2. An RFP/ RFQ Is Sent and Reviewed
Whether this RFP (Request for Project) or RFQ (Request for Quote) is sent as a result of our lunch and learn efforts or submitted online, as soon as we have it on our end we can begin to get the ball rolling.
Once it is received, our team takes a look at the request and ensures it is within our capabilities, as well as conducive with the style of casegoods that we produce.
We always take the time to ensure that any project we embark on is a good fit for our company before we accept it. This yields a higher quality final result, because our team is working within their area of expertise.
3. The Estimating Department Takes a Look
If the request is deemed a good fit for our company and manufacturing capabilities, it is sent by our sales department to our estimating department. Any guidelines and drawings are included.
The more specific the drawings and guidelines, the easier it is for our estimating department to get an accurate grasp of the project and produce a quote for the customer more quickly.
4. The Quote is Sent Back to the Customer
The project estimate price is sent to the customer for review.
In this stage, the customer asks any questions as needed. We work with the customer to refine any details according to their specific requirements for the project.
5. A Purchase Order is Sent
Once the customer approves the quote, a purchase order is sent to our team. This PO includes dates and deadlines of when the final casegoods need to ship.
The order is entered into our system, and the clock starts ticking for all departments.
6. A Project Manager is Assigned
As soon as the PO is in our system, a project manager is assigned to handle the customer and the project. This appointed person deals with everything and everyone in relation to the project from start to finish, including:
The sales department
The project manager oversees the project and ensures success and customer delight.
7. Shop Drawings Are Produced, Delivered, & Approved
Even though as we mentioned in Step #3 that drawings are sent over by the customer, our team produces free shop drawings as well for the project.
Once the drawings are produced, they go to the client and the design firm for final approval. There is usually a little bit of back and forth to make sure everything is perfect -- which is why this step is done prior to fabrication beginning.
Upon final approval of the drawings by the client, they are signed or stamped. They are delivered by the project manager to engineering, who then begin the fabrication process.
8. Engineering Produces a Bill of Materials
The bill of materials outlines everything that is needed to produce the final casegoods, according to the shop drawings.
The purchasing department then orders what is needed from our vendors.
9. Production Schedules Fabrication of the Casegoods
This is carefully coordinated based on the delivery date outlined in the prior steps, as well as based on when the materials and supplies will be delivered.
10. Logistics Coordinates the Delivery
With the help of the project manager, logistics outlines when and how the casegoods are going to get to the site.
This is done based on delivery time required, number of casegoods, size and shape of casegoods, and other considerations.
11. Delivery & Installation
After delivery, installation is handled by our sister company, CFI. Working with CFI directly helps us streamline delivery and installation efforts, and makes the completion of the process go smoothly.
Working with a sister company also helps us eliminate damage by factoring installation considerations in from the very beginning of the project.
12. Cleaning & Checking In
After installation, we make sure the casegoods are cleaned and sparkling for you.
Our team then checks in and makes sure that everything is to the satisfaction of the customer, and finalizes any paperwork needed to officially complete the project.
Looking For Even More Info on the Production Process?
Our eBook about the production timeline for manufacturing your casegoods digs even deeper into the production stage -- giving you a timeline estimate for how long each of the steps will take.
It also includes an interactive calendar of communications for you to utilize during your casegoods manufacturing process.