When it comes to casinos, the more unique and memorable, the better! When guests plan a vacation that includes spending time at a casino resort, they are not only looking forward to placing their bets and great entertainment options, they are looking for an extraordinary guestroom experience that defies boring and expected.
As casino owners, managers, and designers, it is your job to use an unexpected combination of custom hotel furniture, eye-catching features, and dramatic décor to create the unique experience they are looking for.
Using Custom Hotel Furniture to Create an Unforgettable Guest Experience In Your Casino
People expect a casino resort to be over-the-top, and that expectation doesn’t end on the elevator ride to their room. An elaborate fountain in your lobby is a waste of money if the guest rooms look like every other hotel room they’ve stayed in. You need to create a cohesive guest experience.
Here are some ways custom hotel furniture can add to the room experience and have your guests coming back for more.
Creating a Buzz
In the ultra-competitive hospitality industry, custom furniture makes a bold statement and helps set a casino hotel apart from the competition. Guests are looking for a unique experience that standard, “catalog” hotel furniture simply does not offer.
Impress by creating interesting themes or exciting room options that entice guests to your property, gets them talking, and creates a buzz for your hotel. If you’re able to achieve this you will most definitely see an increase in your revenues.
Attract the industry’s social media influencers by creating “Instagrammable moments.” Create spaces that will entice them to take photos (or selfies) and share them online. Here are some ways to foster a photo-worthy space:
- Don’t obstruct the views. If guests have a stunning view of the skyline in your city or the ocean waves, make sure that there is ample room for them to sit in front of it and take photos.
- Have a totally unique piece. If a guest sees something they’ve never seen before, they’ll be more inclined to share it. This could be anything from a headboard wall to a mini-bar that is comprised of interesting photos.
- Encourage photo taking with room literature. Develop a hashtag for your hotel, and share it on the information that is included in the guest room. This will encourage guests to be a part of the conversation, and share their experience with the world.
Positive Reviews
In today’s online world, people trust the opinions of complete strangers when it comes to learning about a new product or service, and a casino resort is no different. Guest reviews and ratings can seriously make or break a hotel’s reputation.
Savvy hotel operators know that nothing helps your casino stand out more than positive guest reviews. A happy hotel guest loves to tell everyone about their experience and how amazing their room was at your casino resort.
To foster positive review, a hotel needs to offer its’ guests a unique service, amenity or product. These become major selling features that will get and keep their attention. An impressive guest room with innovation hotel furniture will reap great reviews and recommendations from satisfied guests.
Make it Personal
Custom hotel furniture is the perfect way to add your own personal touch in each hotel guest room. Whether you are looking for a bold statement for a new property or want to update an existing one, custom hotel furniture lets you get the exact look, feel, or theme you desire.
The ability to choose the colors, style, size, material, and design allows you to create a personal space and make a statement that your quest will instantly recognize as custom and unique.
Offer your casino resort guests the ultimate experience by creating desirable spaces they want to be in with custom hotel furniture.
The possibilities for a unique guest experience are endless. Explore some of the unique custom hotel furniture designs some popular casino resorts have utilized here and contact us today to get started on your custom resort collection.