Imagine your guest walking in, admiring the soaring ceilings of the lobby and the friendly smile of the front desk clerk, only to sit down in a cozy nearby chair and...OUCH...feel a sharp poke from a seat cushion spring out of place.
Your furniture makes a big impression in the minds of your guests, and that pendulum swings both ways. If you don't keep your furniture updated and stylish, they'll check out - or worse, leave a review - filled with disappointment over a hospitality experience that was more shabby than chic.
But when is the right time to swap out or upgrade your hotel furniture?LEARN MORE
When looking ahead to your hotel design in the coming year, it's important to remember that markets are constantly changing. You can't rely on what your company has done before.
Your guests' tastes, wants and needs are evolving, and last year's high-end amenities are next year's expected details.LEARN MORE
When it comes to trends in the boutique hotel business, investing in fleeting trends can spell trouble. Today’s new trend can be tomorrow’s old news. Spending a lot of money trying to keep up can mean sliding down the hole.
You want to choose trends that modern guests are seeking, but also will stand the test of time.LEARN MORE
The average hotel goer can be forgiven for not caring where hotel furniture goes when it’s no longer wanted. But hoteliers, who have to decide what to do with the stuff, need to know their options.
There are other considerations, as well, that have nothing to do with disposal, such as:
What’s the best way to buy hotel furniture in the first place?
What should hotel furniture be made of to make it the best investment?
How can furniture be customized to serve its purpose better?
Do I need a shop drawing for my hotel furniture design?
What colors are best for hotel furniture?
But before we delve into and answer all of those questions, first things first…..LEARN MORE
True story: A couple in their 60s found a room in an upscale hotel operating under an internationally recognized brand. As usual, the husband tried to set up his laptop on the desk. He searched for the outlet he was used to finding in the lamp base but found a USB port instead.
His power cord wasn’t equipped for USB, so he looked for another outlet. In the end, he had to crawl under the desk to find a place to plug in.
The point here is not that hotels shouldn’t offer plenty of easily accessible USB charging ports -- it’s that guests shouldn’t have to don their miner’s light and spelunker’s gear to find an old-fashioned outlet.
The design of the hotel’s furniture, fixtures and equipment (FF&E) should take care of such problems and, in the long term, represent the best investment.LEARN MORE
As a hotel owner, you have your choice of countless great casegood manufacturers who serve the hospitality industry. You also have several great installation companies to choose from. What is more rare is to find a casegoods manufacturers who also offers installation services.LEARN MORE
If you’re looking to invest in a new hotel, you might be wondering whether it’s worth it to take the risk and plunge into a brand new, traditional boutique hotel -- or delve into the safe world of franchise soft brands.
The truth is, there’s no one-size-fits all answer for every prospective hotel owner. There are a lot of things to keep in mind before purchasing.
We’ve outlined a few of the key considerations below.LEARN MORE