For seasoned travelers, hotel guestrooms can sometimes feel forgettable – rooms that look and feel like they could belong to any hotel, anywhere. It’s a challenge even the most creative hoteliers ...
If there's one constant in the hospitality business, it's this: Hotel design trends – including those for casegoods and furniture – are always changing.
You’ve likely experienced failure before. Very few professionals in the hospitality industry reach the pinnacle of success without falling flat along the journey, despite their best efforts. The best ...
The modern traveler is a busy individual. Business trips often bleed into leisure time, and the line between work and play is becoming increasingly blurred. The rise of “bleisure travel” has ...
As the modern traveler seeks more personalized and flexible accommodations, hotels are adapting their spaces to keep up with these changing expectations.
Imagine being one of NASA’s lead scientists, preparing to send the Curiosity Rover to Mars. After years of testing, planning, and carefully managing the budget, the rover is minutes from launch. But ...
Consider this true story: A couple in their 60s booked a room at an upscale hotel operating under an internationally recognized brand. During their stay, the husband tried to set up his laptop on the ...
In today’s hospitality industry, amenities are no longer limited to breakfast options or bathroom toiletries. The focus has shifted to creating a remarkable overall experience, emphasizing space, ...
Why should someone with disabilities encounter unnecessary difficulties during their stay at a hotel they paid for? They shouldn’t. In the hospitality industry, being inhospitable isn’t an option.
Let’s start with WiFi. Joking aside, if you haven’t completed that step yet (and your hotel’s not a bonafide nature retreat) you’re about a decade behind the curve. Guest-centric hotel technology ...